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Home Community Programs Independent Living Services

Independent Living Services

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Intensive Case Management Program (ICM)

VCDHH provides intensive case management to Deaf, Hard of Hearing, Late Deafened or Deaf-Blind children in southern Vermont. The Intensive Case Management (ICM) program provides a safe, caring and structured environment in which Deaf adults with additional needs receive ongoing support to handle everyday life matters. Trained staff members assess the needs and barriers to independence for each client and develop goals and action plans to help them achieve autonomy. In addition, ICM clients may access other services and activities through VCDHH and in the greater community, and ICM staff can provide assistance with program eligibility and referrals.

For more information, please contact Patrick Harris, ICM Case Manager - 802-275-5073 (VP or Relay), 866-265-6921 (Toll Free VP or Relay) or Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

Employment and Community ACCESS

For deaf and hard of hearing people, maintaining employment can be a challenging prospect. Communications issues and a potential employer’s lack of experience with the deaf and hard of hearing community can sometimes cause barriers to getting an interview, let alone landing and keeping a quality job.

VCDHH’s ACCESS program was created to facilitate connections between deaf and hard of hearing job seekers and local employers. A community-based program, ACCESS provides:

  • Supported employment, including on-site job coaching
  • Case management
  • Service coordination with other providers to ensure services all work toward independence
  • Community outreach and support
  • Independent living skills instruction and vocational assessment
  • Other employment-related services to accommodate unique needs

In addition to providing direct employment and independent living skills support, ACCESS sponsors social and networking opportunities for participants. We attend various community events as a group and organize fun outings including mountain biking, climbing, hiking, swimming, apple and blueberry picking, gardening, and attending various community events.

Though ACCESS is located in Brattleboro, we can also provide service in other areas of southern Vermont. Our services are available through fee-for-service or contractual arrangements with Health Care and Rehabilitation Services. Learn more at For additional information or to request ACCESS services, please call Patrick Harris at 802-275-5073 (VP or Relay), 866-265-6921 (Toll Free VP or Relay) or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  See the pepnet article on ACCESS